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Responsibility of hot water

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325 views 1 replies latest reply: 17 January 2017
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Tenant

Hi

I’ve recently moved into a remted property with a weak combi boiler. After having a technician look at it the problem i have is the boiler can only heat the water 35 degrees C above the main water coming into the house. The main water is at 5 degrees so i can only get 40 degree water from the boiler. Do i have a right to a certain temperature of water?

I understand this problem wont be an issue in the summer but winter is a nightmare as the house is listed so only has single glaze windows and is very cold 

Thanks In advance

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Tenant

Hello,

Straight to the question:

Do i have a right to a certain temperature of water? – You have a right to access hot water in your rented property. IT must be sufficient to bathe and do personal hygiene. Other than that, the law doesn’t say much. 

I know it’s not amazing, but 40C water should be enough to bathe. Is it not ?

As for room temperature, the law says:

“The minimum heating standard is at least 18°C in sleeping rooms, and 21°C in living rooms, when the temperature outside is minus 1°C and it should be available at all times.”

If your rooms are colder than this and outside is not colder than -1C, then you should talk to your landlord to resolve the problem. 

I suggest you download our guide on getting the landlord to uphold repair duties with heating and hot water installations. Free for download here – http://www.thetenantsvoice.co.uk/letter-templates/request-repairs-heating-and-hot-water

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