I need some advice. My son, his partner and an 18 month old and 4 year old are currently in a “homeless persons” temporary accomodation ( Through no fault of their own ). It is a pre-fab type building with 3 small rooms out in the countryside. They are paying full rent, including heating. The hostel manager has the heating timers set to go off at 10.30 at night until 6.30am the following morning. The baby suffers with severe respitory problems and has been diagnosed as asthmatic. They have asked that during these extremely cold spells that the heating is available through the night. They have even offered to pay for this but have been refused outright. The council, Epping Forest, who manage the hostel state that they are not prepared to change the settings on the heating for this cold snap and will not enter into any further discussions. A call from my grandson’s health Visitor has also proved fruitless. Can they do this ? I would really appreciate a response from anyone with advice.