When we moved into our flat in September 2013 we pointed out a patch of damp on one wall and was assured that the landlord had it in hand – as the months went on more patches appeared in all the rooms along with mould edging its way around the curtain rail and walls……yet still we were led to believe that the landlord was getting quotes for what needed doing. Even had a surveyor visit and then someone who took measurements like she was taking details for an estate agent………letting agent still assured us that “these things take time” and he would let us know as soon as he had any news. Fast forward to last Friday when we received a letter from an auction house informing us that the entire building was going into next month’s sale!!! We’d long suspected that the landlord had no intention of doing any of the work despite the reassurances from the letting agent. I emailed a complaint to the letting agent as I felt that hearing the news from the auction house was just plain wrong yet he still continued to lie, saying he was still waiting for confirmation from the landlord. He had never once mentioned the possibility of the building being sold even though his company is actually named as joint auctioneer. Part of the sales pitch is that 3 of the 4 flats have tenants so we are part of the auction but even though we have been assured that any sale will not effect our tenancy I don’t trust a word the man says.
Why is that those of us who have to or chose to rent are treated as second class citizens?
Needless to say we are looking around for somewhere else and won’t be using this letting agent ever again!