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sewage overflowing

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129 views 1 replies latest reply: 10 August 2017

I’m a private tenant through an estate agent, owner is edf energy. Earlier today I noticed that the waste man hole was overflowing. It runs between my house and the neighbours, we have a cesspit, but my house is furtherest away, all houses are owned by edf. I phoned estate agent about midday to report problem. I have my three year old and 16 year old special needs kids home and the other kids in the row are out playing and the waste water is flowing about them. They said they’d contact owner and phoned about an hour later to say they were going to get someone down. I phoned again about four thirty as want it fixed as although i’m trying not to flush and use sinks, it’s hard to tell kids not to. Also, neighbours aren’t back yet, but when they are, it’ll be harder to manage. I said most blockage companies say they get someone out within the hour, but edf like to use their own maintenance. Not sure how long is reasonable for this to be fixed, any advice appreciated. Probably going to have to eat out tonight as don’t want dishes piling up, but can’t really afford to eat out. Thanks

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Call the agents / landlord and tell them that they either send somebody in under two hours, or you’re calling Environmental Health. If they don’t call EH and request a health and safety inspection and take it from there.

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