I am seeking advice as a tenant with a letting agency. The tilework in my bathroom was leaking and water going through to the floor below. I went to work while repairs had been scheduled (after many months of course) and came back to find that my bath had been replaced, but now the shower attachment had gone, shower rail and curtain also gone. The shower is in the inventory as a seperate entry. I asked the letting agents for a reduction in rent due to inconvenience, reduced facilities and increased water costs of £25 per month. They agreed for one month only and are now asking for the full amount. I am about to dispute this with them so wondered if I could get some advice on removing inventory items and my rights. I am a young professional with early morning starts and have explained to he agency that I would not have taken the flat if there had not been a shower.
I would appreciate any advice before contacting the agency.