We rent through a letting agent and had our back boiler condemned a week ago during the gas safety check. The owner has been saying he will replace it for the last year but wanted to wait until we are away to do it – despite us saying we hardly ever go away and will put up with disruption. We now have no heating but can get hot water with an immersion tank. The owber has got two quotes with both saying they don’t have availability for at least two weeks.
The letting agent said that the owner had no duty to provide us with temporary heating, and that they wouldntnas it wouldn’t be PAT tested. We cant afford to buy heaters so have borrowed a convector heater and a small fan heater but they are not effective. Does our landlord have a responsibility to provide us with heaters or do we just have to sit it out? I have offered to buy more efficient ones and recharge the owner but they have not accepted. Can we ask for this, or ask for help towards increase in electric? We have two young kids and one is poorly with a bad chest. Surely the owner has a responsibilty to us but neither he nor the agent seem to think they do. It’s currently 5 degrees outside 🙁