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Tenant's Rights To Speak Directly To The Landlord - London

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1239 views 5 replies latest reply: 04 December 2014
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Tenant

Hello – could an expert advice on whether a tenant has the right to speak directly to the landlord and bypassing the landlords estate agent whilst the tenant is under AST with the Landlord through the Landlord’s estate agent. If it is procedural or circumstantial then if you could eleborate that would be much appreciated. In this case a lack of honesty and trust has built up between the parties and the tenant does not feel the agent is acting in the landlord’s best interest or communicating all matters clearly. Second part would be ofcourse it it the tenants right to demand the land lord is sent all copies of conmmunications between the tenant and the agent as well as photos or video etc?

Thanks in advance. Hooray Tenant’s Voice.

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by law you must have the contact adress and name of the landlord and you are absolutely within your rights to use those details and talk direct to the landlord!

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Tenant

Thanks Glenn.
What about TENANT’S RIGHTS WITH RESPECT TO COMMUNICATIONS – by law if I tell the agent I want you to tell the landlord x or y or this is a letter to the landlord, IS THE AGENT OBLIDGED BY LAW TO ENSURE THE LANDLORD RECEIVES ALL COMMUNICATIONS ESPECIALLY WHEN THE TENAT HAS REQUESTED SUCH?

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Landlord

This is a tricky one, as sometimes there will be reasons the landlord does not want the tenant to have their contact details (I can think of circumstances where they are living in a different timezone – email address in that case would be the best option)
I ask that my details are not given out unless it is an emergency.

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Other

this is interesting as my friend is having issues with her letting agents and has asked for the landlords details and they have told her the landlord is only contactable thorugh themselves

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