I moved in a flat a month ago and these are the issues I have:
1. the close of the building and generally the whole building is very dirty. People have been leaving there garbage bags inside the close and the smell is coming into my flat and there are insects and flies that probably carry germs. This is me walking through this garbage hall everyday carrying my food. I have raised that to the agency, they removed the bags but the floor is still very dirty. People in the building keep leaving there garbage in the close. What should I do
2. The main door lock is broken and there was a homeless man sleeping literally outside my door. I again raised that to the agency, the changed the lock but that is broken again. The mattress that the homeless man was sleeping on was still there, I removed it and he brought it back. I asked them to remove it but eventually i did it myself. Please note that this man was using the stairs as a toilet which again i raised to the agency and asked them to clean the building and decontaminate it. But nothing happened. Any advice?
Is this situation enough to raise an issue with my tenancy and ask to move out?