Long story short, our rented house wasn’t in a very clean state (mainly the bathroom) when our flat was visited. We were asked to clean it twice which we didn’t, then the landlord threatened our guarantors with a £500 cost to clean the house with cleaners they provided. We have since cleaned the flat but are now faced with further charges as follows:
£125 + VAT for additional administration in dealing with these matters (involving sending out 16 letters and emails)
£75+ VAT (this includes congestion and a parking charge)
We believe the charges are excessive. Printing and sending letters can’t cost more than £10, and it can’t have taken more than 1-2 hours to do all this incluidng chasing us up, meaning they are making near £60 an hour. (i feel most of the cost is due to inconveniences and us maybe annoying theM)
Also can VAT even be charged on congestion and parking costs? (even if they have to pay for the congestion and parking charge orginally)
Any advice would be appreciated.