Washing machine drainage issue | The Tenants' Voice
Cookies must be enabled for this site to function properly

Topics / Repairs 

start a new discussion

Washing machine drainage issue

0 helpful votes
This is the number of people who have indicated that they have found this discussion useful.
176 views 1 replies latest reply: 17 March 2017
Photo
Subscriber

When we first moved in into the property a year agao, the inventory was done without making sure that washing machine plumbing work.  When we were handed over the keys , the very same day we coudnt wash our daily clothing or work wear becasue the waste water pipes connected to the washing machine was faulty. We tried calling the estate agent by email and phone calls who were acting on behalf of the landlord, they took a month to resolve the issue. We went daily or so to do  our washing by going to laundrette and for the whole month. We also got all the inovices from the laundrette self services and presented to the estate agent and they kept delaying and its being over a year now and we dont know what action to take?

Get up to £120 in discounts !

Save 10% on 25+ services for your home and garden when you book with Fantastic Services !

Book now and use promo code FTTV10* to receive 10% OFF the price of 25+ services for your home and garden !

Get 10% OFF the price of your service with our promocode:

  • 10% OFF End of tenancy cleaning
  • 10% OFF Removals
  • 10% OFF Handyman services
  • 10% OFF Garden Maintenance
  • 10% OFF Carpet cleaning
  • 10% OFF 25+ more services for your home and garden
cleaner

*Use code: FTTV10 to get 10% OFF all services (Excluding Locksmith Services).

Minimum charges and T&C apply! Can not be combined with other offers and discounts. No expiry date.

Photo
Tenant

Hello, 

Your agent is required to be registered with one of the three redress schemes in England – The PRS, The Property Ombudsman and Ombudsman Services. 

You will find links for all three in our resources page – www.thetenantsvoice.co.uk/your_home/tenant-resources/

You can contact the redress scheme where your agent is registered and file a complaint. It’s good that you saved the invoices, as any compensation you might possibly win will be based entirely on those. 

Be persistent, but polite ! Good communication is a must. Don’t let frustration get in the way of resolving this problem.

Showing 1 - 1 of 1 Comments
start a new discussion

Post a reply