I have rented and lived in the same property for 20 years. I had new UPVC windows installed 8 years ago by my lnadlord and after they were fitted my rent went up by £60 a month. I was given the option of having this work done and as the old windows which were mainly Louvre type which made the house very cold and draughty. Prior to having the windows I had found myself on benefits after a relationship breakup and had heating and hotwater installed by a government grant at the time. I was offered a heating system to be installed by my landlord but the rent would be another ££60 a month but getting it done for free seemed the only option at the time.
The landlords are now saying it is my responsibility to get the bolier fixed and I have been without heating and hot water for nearly a week and at the moment I cannot afford the £275 to get it repaired.
Also my landlord puts my rent up 12.5% every 2 years.
The windows are substandard and the house is still cold and draughty. I think by now I have paid for the windows twice over.
Just wanted to know where I stand and where is the best place to get advice and know my legal rights in this situation.
Are they my windows? As the heating system was no fitted by the landlord is it mine? as they hold no responsibility for fixing it!!!!