Q: our drains were blocked and flooded ours and neighbouring property but the neighbour got a plumber out before our fully managed property maintenance team got one to us ( same day) . Now the neighbour wants to invoice us or the landlord and says the blockage was on our side. we' ve only been in the property for 20 days, first noticed an issue with toilet backing up into the bath 7 days ago. Who is liable for the invoice?
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