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Q: The letting agency insists I deal only with them but I want to talk to the landlord?

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last updated: 25 Sep 2013 report a problem

Politely tell the letting agent you are aware that you have the legal right to know who your landlord is. They probably know the law already. And remember the landlord’s details are supposed to be in the Tenancy Agreement, so check when you sign. If the details are not there, then ask why they are missing and politely request you be given them.