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Q: What can these organisations do for me if I can’t complain directly to them about my agent?

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last updated: 25 Sep 2013 report a problem

They can censure and even kick out bad Letting Agents. Here at TTV we believe it is worth discussing a complaint with them once it has been upheld by the ombudsman.

It is also worth telling your Letting Agent that you will report them to their organisation when a disagreement cannot be resolved amicably.