Deposit Rights for Tenants

Residential Tenants could claim up to 3 times the cash value of their deposits thanks to a little-known legal clause in the Housing Act 2004

Under the Housing Act 2004 landlords are legally required to place assured short-hold tenancy deposits in a Government-approved scheme; if they fail to do this they could be liable to pay compensation to the Tenant for the Landlords failure to protect the deposit

Hundreds of thousands of Tenants are let down by their Landlords who fail to comply with the law on protecting the Tenants deposits and this gives Tenants the right to make a claim against the Landlord  for up to three times the value of their deposit

There are three government approved schemes for Tenants in England and Wales. Any tenant who discovers that their deposit has not been protected can raise the issue at court by making a claim.

The court is legally obliged to penalise the landlord and force them to pay between one and three times the value of the deposit to the tenant. There is no discretion.

There are circa five million households renting in the UK and because of the substantial numbers of rogue or inexperienced landlords operating this means that hundreds of thousands of tenants are likely to have a claim.

If the landlord has failed to register the deposit with any of the three schemes within 30 days of receiving the deposit money from the Tenant then the tenant can apply to county court to make a claim.

Is my deposit protected?

If your deposit is protected it will be with one of the services noted below, so always check.

For England and Wales:

  • Deposit Protection Service
  • MyDeposits – including deposits that were held by Capita
  • Tenancy Deposit Scheme

For Scotland:

  • Letting Protection Service Scotland
  • Safe Deposits Scotland
  • my|deposits Scotland

For Northern Ireland:

  • Tenancy Deposit Scheme Northern Ireland
  • My Deposits Northern Ireland
  • Letting Protection Service NI

If you can establish that your Landlord has failed to register the deposit within 30 days with one of the three schemes there really is no defence for the Landlord so it’s not a question of whether the Tenant will win the case, but how much they will be awarded ( subject to any rent arrears or disrepair costs)

The court’s only legal decision is whether to award the return of the deposit plus one month’s worth of deposit money or the return of the deposit and anything up to three times that figure to the tenant.

When a Tenant provides a Landlord with a deposit that Landlord has to provide the Tenant in writing with information about where the deposit is protected and details of the scheme and how the deposit will be returned

Once a court orders against the Landlord he must register the deposit with one of the schemes and pay the fine to the tenant in full within 14 days.

Q. Are landlords legally obliged to provide a legionnaire's disease risk assessment?

Legionnaire”s disease is caused by the Legionella bacteria and can be fatal. A pneumonia like illness, the infection is caused by breathing in small droplets of water contaminated by the bacteria (it cannot be passed from one person to another).

Landlords of residential accommodation have responsibilities for combating Legionnaires Disease. Health and safety legislation requires that mobile casino landlord”s carry out risk assessments for the Legionella bacteria which cause Legionnaires” disease.

Risks are low for instantaneous water heating systems. Humidifiers, pools, spa baths and indoor fountains are potentially high risk areas. Landlords must ensure these are serviced regularly and that the manufacturer”s instructions are provided and followed by tenants.

Landlords are responsible for assessing the risk and making sure that the risk of exposure is properly controlled. There is therefore a duty to assess the risk of exposure and if need be implement appropriate control measures.

There is further guidance on the Health and Safety Executive website: http://www.hse.gov.uk/legionnaires/

When Tenancy Agreements Go Wrong

Part three of our four part series on Understanding your tenancy agreement!

When you find a property, sign a lease and finally move in you often have no idea of the issues that could follow. Many of us don’t even read the tenancy agreement before we sign it and won’t read it properly during the entire duration of the tenancy – unless an issue arises (TTV recommends that you never do this btw). However, regardless of whether you have paid attention to the small print, if you break the terms of your tenancy you can be removed by the landlord, you could lose some or all of your deposit if you cause damage, and you could even be sued. Below are a few of the most common situations in which tenants have been caught out.

Subletting. Didn”t realise that your tenancy agreement didn”t allow you to sublet? Well if the agreement states you can’t sublet but you go ahead and do so – and make a profit from it – then your landlord may be able to take you to court to claim damages. If you are a tenant who is subletting from another tenant then, depending on the type of property, you will have far fewer rights than being a direct tenant. If you live in the same building as the person you are subletting from then you will have virtually no rights at all and you could lose any ‘deposit’ you pay, as well as having little protection against losing the roof over your head. Remember, where you are subletting, if your name isn”t on the tenancy agreement then you have none of the protection the document provides, even if you are paying the rent.

Verbal agreements. If you come across an issue with your landlord that is not covered in your lease then the usual way to resolve it is to sit down and have a discussion. With a good landlord agreement can be reached but if you don’t have anything in writing then remember that you have little or no proof of the joint decision and the landlord can turn around at any time and say that it was never made. This also applies to a situation where the lease prohibits something – for example keeping pets – but the landlord has agreed you can have a dog. Unless you get that in writing then the landlord can force you to get rid of the dog or move out. If this situation arises before you sign the tenancy then insist that whatever has been agreed is added to the tenancy before it is signed.

End of tenancy cleaning. Many tenants move in to a property without taking any notice of the requirements for when they leave. If your tenancy agreement states that the property must be returned in the condition it was rented in then make sure you note the state of the property when you move in. If there is to be no professional clean when you move in then resist a clause that states you must pay for one when you move out. Otherwise you may find yourself with an enormous cleaning bill for making the property clean for new tenants, even if it was a mess when you moved in. For more information, you can read online slots our helpful advice on end of tenancy cleaning in the H&A section.

These are three of the most common situations in which tenants have found themselves caught out by their tenancy agreement. Other areas to watch out for include the extortionate costs that may be charged when tenants leave furniture behind, failing to carry out an inventory at the start of the tenancy and being charged for damage caused by previous tenants when you leave, as well as not realising that you are prevented from hanging anything directly on the walls.

Challenging Clauses in a Tenancy Agreement

When it comes to an agreement, renters are often presented with something of a fait accompli. A landlord or letting agent hands the tenant the document and expects it to be signed without argument, despite the fact that, like any commercial agreement that is binding on the parties, its terms are open to negotiation. The reality is that you may well have no choice but to accept some slightly less favourable terms, simply because there could be other tenants who will sign if you don’t. However, if something really feels wrong then you have a right to challenge it, to complain about a letting agent or landlord – or walk away.

Challenging clauses before signing

Essentially, when you start challenging clauses in a tenancy agreement you are opening up a negotiation. Many letting agents in particular will just expect you to sign their pro forma tenancy agreement and ignore the clauses that don’t apply to you. They may have paid a one off fee to a solicitor to have the document drafted and will not want to start amending it at their cost. So, if there are clauses that you are unsure about the best approach is to raise an issue if it is a serious problem for you to comply with. Be reasonable, explain why you need the change, demonstrate how it won’t actually negatively impact the landlord and then enter into a reasonable discussion. The only approach to avoid here is threats and bullying, as before you have signed the agreement, and in the current market where property is in short supply, you may find you simply don’t have the bargaining power to succeed.

Challenging clauses in a signed document

There are a number of ways you can challenge a clause in a signed tenancy agreement:

Unfair terms – these are terms that essentially create a significant imbalance in the rights and obligations of the landlord and tenant under the agreement, to the tenant’s detriment and contrary to the requirement of good faith.
For example a financial penalty, such as an admin fee, or a clause that allows a landlord to take the tenant’s possessions in lieu of unpaid rent (for more information on landlords rights over tenants’ possessions take a look at our helpful blog on the subject).
You can challenge an unfair term by complaining to the local Trading Standards Office, where it will be referred to the Unfair Contract Terms Unit at the Office of Fair Trading. If the term is found to be unfair then it won’t be legally binding and enforcement action can be taken to stop a landlord using it.

Statutory rights – statutory rights cannot be overridden by a tenancy agreement, even if it is signed, as they are implied into the contract. Common statutory rights include the right to live peacefully in the property without nuisance from the landlord and the obligation on the landlord to ensure that installations for supply of water, gas, electricity, sanitation and heating are kept in good working order. You can – and should – challenge a clause that tries to exclude any of your statutory rights. If you can find a good letting agent then you can often bypass issues such as this as they should be pretty well informed about what a lease should – and should not – contain.

Rent increases – if you have a fixed term Assured Shorthold Tenancy agreement then the rent cannot be increased during the fixed term without your agreement. At least a month’s notice should be given in advance of a rent increase and any increase should be fair and realistic (i.e. along the lines of average local rents) – any rent increase clause that doesn”t comply with these basics can be challenged. A good landlord will be sensible about rent increase, but some do get slightly carried away. If, once you have received a notice about a rent increase, you feel the rent is too high you can take your challenge a Residential Property Tribunal who can change an unfair rent – the right to do this cannot be excluded in the lease.

How to protect your deposit when renting a property

Finding a new home, dealing with all the associated paperwork and organising your belongings can be so time consuming and stressful that moving day feels like the end of a race. But in the bustle of unpacking boxes and bags you might miss out a couple of important tasks that will make all the difference to your bank account.

Take metre readings immediately

Being stuck with the former occupant’s bills is an unpleasant yet not-unheard-of irritation when moving into a new property. The administrative protocols of the utilities providers often seem designed to frustrate under such circumstances, but you can shortcut any confusion by taking metre readings the minute you walk through the door. You don’t have to ring them straight through, but having the figures written down and notifying the relevant companies the next working day will save you time, money and effort should there be an issue with accountability.

Complete the inventory check and keep a copy

Although your landlord or agent may well be pleasant to deal with during your tenancy, there is no harm in making sure that your security deposit is covered against later misunderstandings. Inventories are often incredibly detailed, even listing light fittings and taps, so make sure that you are just as conscientious when completing your checks of the items included. If there is anything on the list that does not match the description – for example, the inventory says that the toaster is chrome but the one you’ve been provided with is white – make sure you amend the sheet to reflect the change. It will likely be an oversight from when the goods have been replaced casino online by a previous tenant but, to avoid confusion when it comes time to move on, make sure that the inventory is exact and keep a copy.

Inspect the pipes

Even if there was nothing evident when you first viewed the property, a small but persistent leak can cause untold damage to your pocket book. Check under sinks, around dishwasher fittings and the connections into the washing machine before starting to unpack. There are rules governing whose responsibility it is to undertake repairs but water damage is often accumulative, leading to permanent staining that may be charged to your security deposit. If there is evidence of dampness or leaks, particularly on the ceilings, make sure that you notify either the letting agent or landlord and document the problem on the inventory sheet for future reference.

Note the existing conditions

When you’re counting spoons and listing crockery, make sure to carefully inspect carpets and floor coverings too. There is a certain amount of wear and tear allowed for walls and floors but the definition of “reasonable” usage depends very much on the letting agent or landlord. Rather than run the risk of being charged to replace already damaged or perfectly serviceable flooring, take a photograph. If walls are scuffed or the paper peeling, make a note and back it up with photographic evidence so that you have proof of the property”s condition when you moved in.

The last thing you want to think about on moving day is the possibility of future problems, but you need to make sure that you, your landlord and your letting agent all have exactly the same information about the condition of the property on the day you moved in. Although we all hope for the best when it comes to our rental relationships, there is never any harm to exercising a little care and attention in order to protect against future charges.