Cookies must be enabled for this site to function properly

Is your deposit protected ?

By law, all deposits paid to a landlord need to be protected in a government authorised scheme (a.k.a deposit protection scheme). The Tenants’ Voice and Deposit Recovery Claims Ltd. present the Tenancy Deposit Checker. The fastest way to find out if your deposit is protected and if so, where. Use the tool below to check your deposit !

Getting your deposit protected

Under the Housing Act 2004 (updated 6th April, 2007) your landlord is required to protect your deposit in a government-authorised scheme. Upon registering your deposit, the landlord must also serve you with a prescribed information pack by the scheme and the government’s “How to rent” pack.  This must happen in a period of 30 days from the day you paid the money.

How to check if your deposit is protected ?

Ideally, you will receive the prescribed information pack which will include all relevant information about your deposit and the scheme in which it is being held, including all contact details.

However, if you don’t have access to this information, you must contact each scheme operating in England and see if they have records of you, your property and your deposit.

To save time, you can use our Tenancy Deposit Checker above, which will perform a search on all three schemes legally operating in England at the same time. The tool is quick and accurate. Just fill in the fields and press the search button to get your results.

Having your deposit returned

When your tenancy ends and you move out, you’re entitled to receive back your deposit, which is legally your property. The landlord has a limited time to make the final inspection, obtain quotes and propose deductions from your deposit. These can be for missing rent, caused damage or another breach of the tenancy agreement.

The landlord must return the non-disputed sum or the full deposit, depending on your case, in 10 days from you moving out.

If you can’t agree on the proposed negotiation you can use the free ADR service that is provided by your deposit protection scheme. Both the landlord and the tenant can initiate the service by contacting the scheme.

Use the Tenancy Deposit Checker to quickly and easily obtain the contact details of your deposit protection scheme.

Claiming compensation from your landlord

If the landlord doesn’t comply with the law and you find that your deposit is not protected, or part of the procedure was conducted incorrectly, you can claim compensation between 1x and 3x the original deposit sum. You need to file a claim in the county court.

The size of the award is decided by the court and depends on the specific infraction and the circumstances surrounding it:

Claiming compensation if your deposit is not protected

To win the compensation, you must sufficiently prove that your deposit is not protected. You can do that by providing a copy of your tenancy agreement, where the starting date of the tenancy is recorded and signed by you and the landlord.

You can do that by providing several key pieces of proof:

  • A copy of your tenancy agreement, where the starting date of the tenancy is recorded and signed by you and the landlord.
  • A record about your property obtained from each deposit protection scheme (My Deposits, TDS and DPS), showing that your deposit is not protected for the period of your tenancy and under your name.

Claiming compensation if your deposit is protected

The deposit protection procedure is very strict and if your landlord doesn’t follow it properly, you may still be eligible for the compensation. Some examples include:

  • Your deposit is protected under the wrong name
  • Your deposit is protected after the 30 day period from paying the money to your landlord
  • You have never received a prescribed information pack
  • Your deposit was not re-protected after a tenancy has ended and a new tenancy agreement has been signed (mostly for joint tenancies where some tenants leave, but others stay)

Get free legal consultation

The Tenancy Deposit Checker is brought to you thanks to our partners at Deposit Recovery Claims Ltd. Upon checking your deposit with the tool, you will be prompted with an option to contact Deposit Recovery Claims Ltd. and check whether you are eligible for the compensation. You will have to complete a form, part of which will already be populated with the information

You will have to complete a form, part of which will already be populated with the information you’ve already submitted to the Tenancy Deposit Checker. When you complete the form, you will be contacted by Deposit Recovery Claims Ltd. for a free, non-obligatory consultation regarding your deposit and a possible compensation.

Get your claim filed and handled

If you qualify for receiving compensation for an unprotected deposit or incorrect procedure, you have the option to authorise Deposit Recovery Claims Ltd. to draft and file the claim in your name and handle all legal work in return for a percentage of the awarded sum. (only being owed upon securing your compensation)

All you have to do is provide information and legal documents that will be requested by our partners.

To learn more about tenancy deposits protection, return and claiming compensation, please explore our dedicated guides:

Moving in? – Get Your Deposit Protected – Sample Letters Included
Moving out ? – Get Your Deposit Back – Sample Letters Included