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29, Warwick Row, Coventry, CV1 1DY View Map

Tel: 024 7625 8421

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1 reviews posted
Awful pre-tenancy experience
Posted:  Natalie 30 August 2015 Report abuse

We had an awful experience with loveitts. We viewed a one bedrooms flat in Coventry. We were not shown around by any agent. Upon liking the property we placed £240 on the same day as a "holding fee". I was informed that we were the first to do this as well as the first to view the property. The paperwork I received claret stated that from the point of payment of holding fee the property would be reserved for 5 days whilst you completed your paperwork. I completed my paperwork only 1 working day after I viewed the property. However a day later I was called by "Paul" and informed that the property had been viewed by another couple who had offered £25 more than the monthly rent request. I was encouraged by Paul to enter into a bidding war for the property despite being the first to reserve the property. I matched the couples offer however received a call the next date say that the landlord had gone with others who had paid higher. I was horrified to see that a "respected local agent" could act with so little morality. I wouldn't recommend loveitts to anyone and would encourage others not to hand over your hard earned cash as it means very little to them. I can imagine I'm not the first to have experienced this. The agent took very little responsibility when challenged. Apparently the holding fee is just an opportunity to squeeze more money out of you however the agents have no intention of actually holding the property.

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