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They don't know the law and fail to follow basic legal procedures.
Moved in November 2016 and already being asked to leave at the end of our 6 month AST, despite assurances from the estate agent at the beginning that as long as you pay rent we can stay indefinitely. Turns out however as soon as you make requests for repairs, the AST is concluded and they get new people in who won't complain. Total shambles.
None of the repairs needed (that where notes on the inventory I.e live wires showing in various locations), have been fixed. And the solution from the estate agents I guess is to just make us move.
What these people don't realise is the cost of moving, and they seem to just think it's ok to fleece people all the time. The stress caused is incredible. And no one seems to care.....show detailed ratings