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When we first went to view the property, Premier lied to us about what changes the landlord was willing to make to the house. During the tenancy, the letting agent repeatedly showed up for viewings without warning, sometimes showing strangers around the house and our rooms when tenants weren't home and had no idea they were coming. At the end of the tenancy, Premier violated the terms of the deposit protection scheme by refusing to return the deposit within 10 working days, claiming that their own policy "took precedent".
This agency has a known reputation in Oxford for being unscrupulous and incompetent. If you are moving to the area, choose a property with Hutton Parker, Martin & Co. or another reliable agency. Renting with Premier is just asking for trouble.show detailed ratings