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30, Westgate, Huddersfield, HD1 1NX View Map

Tel: 01484 439080

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1 reviews posted
run a mile
Posted:  Claire 08 January 2014 Report abuse

I had problems from start to finish. 2 days before I was due to move in I received a call saying I couldn 't, due to a missing piece of paper. I had signed up a month earlier. I had to beg my current landlord to let me stay a few more days, had to cancel the van, leave from work etc. all at my own expense. I finally moved in and it didn 't get any better. This company is all about the money. The fees are huge for a northern town. They send letter upon letter stating that they will fine you for this, fine you for that. I wish I had have done the same for the stress and inconvenience they caused me. The customer service line haven 't had any training- all pretty rude, the maintenance team may as we 'll not even be there as it took 2 months to get my boiler fixed( over the winter period) and yet they charge both tenant and landlord high fees! I didn 't want to leave my apartment as I liked it and my landlord but I couldn 't justify paying £114 to stay ( just for a rolling contract) and then another £114 on top of that to leave (for the inventory!) I could go on but I would be here all day.

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