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3, St. Margarets St, Canterbury, CT1 2AX View Map

Tel: 01227 454925

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Overall Rating

Very Good
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1 reviews posted
Posted:  lizmatthews2005 06 May 2014 Report abuse

Terrible from start to finish. First of all the rather officious agent presented me with a completely blank standing order form and asked me to sign it, I couldn't believe it. Then on moving in we found whiteware that was supposed to be there wasn't. It turned out that there was a miscommunication between the agent and the landlord about that. The landlord agreed to provide a washing machine but we were left to obtain a fridge at very short notice and no compensation offered. All of this happened over a bank holiday weekend when the agent was closed and we ended up buying a small beer fridge to store our baby's milk in until we could contact the agent and find out what was going on. On leaving the property they with held funds from our deposit for spurious reasons such as 'dust on the skirting board' and removing rubbish from the wheelie bin! - most of it was returned by the TDS eventually. I would avoid this company in future.

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